When you place an order request on our website we shall email you an acknowledgement of your intended order. Our acceptance of an order does not take place until dispatch of the order, at which point the purchase contract will be made and you will be charged.

We reserve the right to refuse an order. Non-acceptance of an order may result from one of the following:

• The product ordered being unavailable from stock
• Our inability to obtain authorisation of payment
• The identification of an error within the product information including price or promotion

If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time.

• Delivery is free of charge to mainland UK. However there will be a small charge to other areas.
• Around 90% of orders will be dispatched the next working day.

• Please send an email to returns@cheaper shoes.co.uk stating your name and address and which shoes you would like a refund for.
• We guarantee to refund any unworn item you are not completely happy with, when you return it to us within 7 days of receipt. We regret that postage return charges cannot be reimbursed. Refunds will be credited to your original method of payment.
• Please remember to ask the Post Office for your proof of posting certificate and retain it for your reference.
• Please note there will be a small administration charge for processing refunds. This is purely what CheaperShoes are charged from Paypal.

We accept all credit/debit cards, Paypal payments, postal orders or cheques (made payable to Walkers Footwear). Please do NOT send Cash.